Résumé
Cristian Bolaños
E-commerce Manager
Cali, ColombiaAvailable for jobs and freelance projects
Profile
I'm an E-commerce Manager with a technology degree in Information Systems Analysis and Development. I have experience managing catalogs and listing products on marketplaces such as Falabella, AlCarrito and the Brilla app, managing online stores and websites, and supporting the sales and logistics operations behind every online sale.
I combine technical skills (web development and AI tools) with experience in inventory, shipping and sales KPIs. That lets me take care of the full digital channel: from how a product is presented to the moment it reaches the customer.
Experience
E-commerce and sales
E-commerce Manager and Digital Content Manager
Gema · Home appliance e-commerce · Freelance
Jun 2025 – Sep 2026
- Managed and updated product catalogs on the Falabella and AlCarrito marketplaces and the Brilla app.
- Listed new products with images, descriptions, technical specs, prices and sales information.
- Updated digital content while keeping a consistent look across online listings.
- Designed promotional graphics for sales campaigns.
- Achievements: Managed catalogs on three digital sales channels at the same time.
- Achievements: Strengthened sales copywriting, content updating and e-commerce graphic design skills.
Sales and Logistics Assistant
Visión y Marketing · Dairy products
Nov 2025 – May 2026
- Tracked sales KPIs and prepared reports for management.
- Managed and controlled the DMS system.
- Coordinated logistics and sales processes, delivery schedules and supplier relationships.
- Managed inventory and operational documentation.
- Achievements: Met the established KPIs from the first month.
- Achievements: Improved document traceability and coordination between sales and operations.
Programming and Design Assistant
Vektor Media · Web development and graphic design
Sep 2018 – Feb 2019
- Managed e-commerce stores and websites.
- Updated digital content.
- Developed web templates and graphic design.
- Achievements: Optimized digital processes and increased team productivity.
Operations and logistics
Operations Assistant
Nov 2025
- Managed inventory and storage.
- Handled shipping, labeling and merchandise traceability.
- Controlled product expiration dates.
- Achievements: Met 100% of operational goals.
- Achievements: Improved inventory control and reduced expiration risks.
Operations Assistant
Colácteos · Dairy products
Mar 2024 – Jun 2024
- Inventory control, storage and shipping.
- Organized merchandise and managed products by expiration date.
- Achievements: Met 95% of goals during the contract.
Technology and marketing
Web development and AI
SYSHELP · Freelance
Aug 2024 – present
- Research and use of artificial intelligence tools to improve productivity.
- Development of my own web projects with AI assistance.
- Continuous learning in web development and new technologies.
- Achievements: Hands-on command of AI-assisted development tools.
Digital marketing, design and production
EAU EARTH FUEGO · T-shirt printing
May 2023 – Dec 2023
- Managed social media and customer service.
- Advertising design.
- Managed production and on-time order delivery.
- Achievements: Reduced errors by 90%.
- Achievements: Delivered 95% of orders on time.
IT Technician
MicroApple · Technical support
Aug 2022 – Oct 2022
- Technical support and customer service.
- Computer setup and network installation.
- Resolution of technology incidents.
- Achievements: Reduced response times by 30%.
- Achievements: Increased customer satisfaction by 25%.